Most common causes of leaking:
- Cracked glass (replacements can be purchased in store for most models)
- Damaged or missing rubber ‘o rings’ that fit between the glass and metal. ( usually requires a new tank if this is the case – some tanks come with spares , some spares can be bought online )
- Coil not fully tightened into the base or top cap of the tank
- Incorrect specification of E Liquid being used for the type of hardware. Starter devices typically run on thinner viscosity than their more advanced and higher powered counterparts.
- Cotton inside the coil damaged,accidentally burnt or missing.
Most common cause of ‘No Vapour’ – or no output:
- Coil is not properly tightened into the base of the tank
- Coil is faulty causing a short circuit -Usually indicated by flashing LED sequence or screen message of some kind.
- Connection between the device and the tank damaged through over tightening ( This can be adjusted and corrected by staff in store in some cases )
- Short circuit in the device usually indicated by flashing lights – type of issue that can be a manufacturer defect in brand new devices but is most commonly caused by shock (dropped on a hard surface) or liquid damage to the circuit board itself .
- Flat battery (Re charge required ) - can also be indicated by flashing LEDs and is often confused for a faulty coil.
- Check to see the device is actually turned on - usually 5 clicks rapidly within a 2 second window of the main power button. Some devices may require more, or fewer clicks.